May 05, 2021

On our last Recruitment Talk we focused on our communication skills. The most important and often discussed is active listening. We would like to share with you some tips! ✅ Focus fully on the speaker. If you find it really difficult, try repeating their words over in your head – it’ll reinforce their message and help you stay focused. ✅ Show your interest. Nod, smile, make sure your posture is inviting, encouraging. ✅ Provide feedback. Summarize. Repeat. You can paraphrase, ask questions to clarify or confirm the message. ✅ Hear the emotion behind the words. Paying attention to the body language, tone of voice, using the knowledge of the other person can help you notice, the emotions, which are not often spoken with words. ✅ Don’t interrupt. To know how to respond is to know all, what the other person wants to say. It is also showing a respect to your interlocutor. ✅ The importance of the other person. If you concentrate on how to respond and what to say next, you will miss what the other person is talking to you. ✅ Right ear phenomena. The left side of the brain contains the primary processing centers for both speech comprehension and emotions. Since the left side of the brain is connected to the right side of the body, favoring your right ear can help you better detect the emotional nuances of what someone is saying. ✅ Try to set aside judgment. Set aside your judgment, criticism and your own experience in order to fully understand and be more objective to the subject. Do you find these tips useful? Can you address them in your work or life? #recruitmenttalk